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Hospitality Assured Training and Development Support

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Hospitality assured

This industry led initiative, based on the Standard for Business and Service Excellence, provides the tourism and  hospitality industry with a definitive standard for the provision of quality service. 

To ensure a consistency of interpretation and quality of delivery training and development support can only be undertaken by accredited training advisors.

Having successfully completed the HCIMA training and  accreditation programme Kim Payne FHCIMA of Key Advantage is now fully accredited to deliver the Hospitality Assured and Hospitality Assured Meetings programme worldwide.

For more information or simply to have a talk through just what's involved in the Hospitality Assured  programme please give Kim a call or simply email.

Why Become Hospitality Assured?

Hospitality Assured is The Standard for Service and Business Excellence in the Hospitality Industry. The scheme was created for the industry by the industry and is based on best international practice. Hospitality Assured is owned and managed by the HCIMA.

Hospitality Assured “accredited” organisations enjoy a number of significant advantages. These include:

•  Being seen as one of the very best organisations in the hospitality industry by your customers, employees, stakeholders and competitors

•  The use of powerful business tools and objective external assessment to stimulate and measure performance improvement in service delivery and business excellence

•  Benchmarking your organisation against the best in class

•  Using the Hospitality Assured mark to promote your organisation to existing and new customers

•  Demonstrating your organisation is a quality employer

For More information and workshop pricing

Hospitality Assured Flow Chart

©Key Advantage 2005

Accredited Training Provider